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Managed Services

Back-Office Enhancement

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Managed Services

Services Overview


Matrix offers an array of trade support functions, coupled with our fixed income systems, to assist you with your back-office securities processing tasks.

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Summary of Services

Managed Services through Matrix Applications complements existing staff and adds extra flexibility. Matrix increases the performance and effectiveness of your operations team while lowering your overall costs. The Matrix sales team works with clients to develop a full understanding their business needs and crafts a customized solution, daily workflows and operations manuals.

 

Technology Services

 

Technology Support

  • Help Desk
  • Business Hours Support
  • Emergency Support

System Integrity

  • System Availability
  • Service Reliability
  • System Maintenance 

System Administration

  • User Setup & Provisioning
  • User Administration & Entitlements
  • System Reporting & Monitoring

Security

  • IT Security Program Implementation
  • Multifactor Authentication 
  • Penetration Detection & Prevention

Business Continuity

  • Disaster Recovery Programs
  • Cybersecurity Incident Response
  • Data Redundancy Protocols 

Third Party Integrations

  • Accounting Systems
  • Trading Connections
  • Data & Pricing Services

Back Office Operations

 

Operations Support

  • Help Desk
  • Business Hours Support
  • Emergency Support
  • Training

Data Management

  • Portfolio Data
  • Transaction Data
  • Counterparty Data
  • Regulatory Data

Accounting

  • General Ledger
  • Portfolio Accounting
  • Net Capital Computation
  • Reconciliations 

Reporting

  • Trade Reporting
  • Cash Reconciliation
  • Audit Reporting
  • Regulatory Reporting

Clearance

  • Transaction Reconciliation 
  • Margin & Trade Fails
  • Cash Projections
  • Wire Transfers

FICC Functions

  • GSD & MBSD Data
  • Transaction Matching
  • Clearing Fund Monitoring
  • Settlement Reporting

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